Email Account Setup

Below are the instructions to add a UWO E-mail Account to your email program. You must have a UWO E-mail Account assigned to you first by WTS before you can setup this account. If you are using the Office 365 web client at myoffice.uwo.ca, you do not need to follow these instructions.

Outlook 2013

  1. When you run Outlook 2013 for the first time, it launches the Personal Assistant to guide you through the setup. Click Next.
  2. At the prompt: Do you want to setup Outlook to connect to an email account? Choose Yes and click Next.
  3. At the next screen, enter your email address, password and click Next.
    Outlook 2013 Setup
  4. Outlook will configure your account and prompt you for your password again.
  5. When the setup is complete, click Finish.
  6. Outlook will launch in your email.

Outlook 2016

  1. When you run Outlook 2016 for the first time, it launches the Personal Assistant to guide you through the setup. Click Next.
  2. At the prompt: Do you want to setup Outlook to connect to an email account? Choose Yes and click Next.
  3. At the next screen, enter your email address, password and click Next.
    Outlook 2016 Setup
  4. Outlook will configure your account and prompt you for your password again.
  5. When the setup is complete, click Finish.
  6. Outlook will launch in your email.

Thunderbird

While Thunderbird works with Office 365 email, it is not compatible with the calendar. We do not recommend that you use Thunderbird.

  1. When you run Thunderbird for the first time, it will prompt you to create a new email address. Choose Skip this and use my existing email.
  2. Next you will be prompted to setup your email account. Enter your Name, Email and Password.
    Thunderbird setup name, email and password
  3. Click Continue.
  4. On the next window, choose Manual config.
    Thunderbird setup, Choose manual config
  5. Complete the settings as follows:
    • Incoming: IMAP; Server hostname: outlook.office365.com; Port: 993; SSL: SSL/TLS; Authentication: Normal password
    • Outgoing: SMTP; Server hostname: smtp.office365.com; Port: 587; SSL: STARTTLS; Authentication: Normal password

    Thunderbird IMAP settings
  6. Click Done.
  7. Thunderbird will launch in your email.

Other Setups

For other email setups, including Mac and the legacy Convergence email, see the WTS website. The legacy Convergence email is still used for faculty who opted to delay their migration to the Office 365 system, and for most non-person accounts.

Mobile Device Setups

WTS provides instructions on their site for setting up your mobile devices including Android, Blackberry, iOS, and Windows.